SHIPPING & RETURNS POLICY
We aim to ship within 3 days of purchase unless it is a custom made item. Products are shipped standard first class/airmail, unless it is an original piece of artwork. Once your order is shipped you will receive a confirmation email.
We hope you will be very happy with your purchase. But if you need to return an item, you can cancel your contract at any time up to 14 days after the day of delivery.
You must then send us a withdrawal notification containing your name, address, e-mail address, the order number and a specification of which products that the withdrawal relates to. In order to do so please do contact us.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
That does not apply to custom made goods or original artwork, unfortunately they are non-returnable and non-refundable.
If you cancel, you must return the goods within 14 days of cancellation at your own expense. We will refund the price that you have paid for the products withdrawn, including any shipping costs for standard delivery to you within 14 days of cancellation of service contract or receipt of goods (or of evidence of the consumer returning them: certificate of delivery). The refund will be paid with the same payment method that you used to pay the withdrawn products unless otherwise agreed.
Your right to withdrawal does not apply to contracts which:
· relate to goods which have been manufactured in accordance with your specifications or which otherwise are clearly personalized.
· relate to digital content which is supplied other than on a tangible medium